C520WS motion detection does not work on the nas server

C520WS motion detection does not work on the nas server

C520WS motion detection does not work on the nas server
C520WS motion detection does not work on the nas server
3 weeks ago
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.10
motion detection does work in the tapo app. But the Asustor NAS server does not have motion detection. Recording is only possible with continuous recording. is there a firmware update for the camera
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#1
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3 Reply
Re:C520WS motion detection does not work on the nas server
a week ago

  @Baltta 

Hi,
We have a new firmware that may solve the issue, please send me(@Solla-topee) "Forum ID 742952 + Tapo C520WS's MAC address" via a private message if you want to try the firmware.

Before the Upgrade:
(1) Please be sure you have read the
Beta Test Agreement before upgrading the Pre-release firmware!
(2)
How to update the firmware of the Tapo devices on the Tapo App


Best Regards

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#2
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Re:C520WS motion detection does not work on the nas server
a week ago

  @Solla-topee hi i installed a new update. after the update, the camera no longer connects to the nas server monitoring program. how do you get the camera to work now?

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#3
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Re:C520WS motion detection does not work on the nas server
a week ago

  @Baltta 

Hi,
You can refer to the instructions below to establish the RTSP/Onvif connection.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol
 

Please refer to the instructions below to troubleshoot if you fail to establish the RTSP/Onvif connection.
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
 

Best Regards

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#4
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