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solar cameras disconnecting

solar cameras disconnecting

solar cameras disconnecting
solar cameras disconnecting
2025-01-25 10:21:58 - last edited 2025-02-18 11:06:37
Tags: #Device Connectivity

I have a 4g+ home wifi network wit 3 Deco E4R wifi repeaters. The installation is at a summer house far from my home address.

 It seems that all 3 solar cameras (1 410C and 2 425C)  disconnect and appear offline. 2 other wifi camers  C520WS keep working without  disconnecting. The problems  automatically  solves when I connect my phone to the same wifi network. 

Do you suggest any solutions?

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1 Accepted Solution
Re:solar cameras disconnecting -Solution
2025-02-02 03:26:25 - last edited 2025-02-19 02:42:54

  @KostasCam 

 

The camera has disconnected from the cloud, so they can't be controlled remotely. For such issues, you may refer to the troubleshooting suggestion here in Case 2. What should I do if I can't view the Tapo camera?
 

Restart the deco system and the camera itself may also help.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
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Re:solar cameras disconnecting -Solution
2025-02-02 03:26:25 - last edited 2025-02-19 02:42:54

  @KostasCam 

 

The camera has disconnected from the cloud, so they can't be controlled remotely. For such issues, you may refer to the troubleshooting suggestion here in Case 2. What should I do if I can't view the Tapo camera?
 

Restart the deco system and the camera itself may also help.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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