C120 + C125 - audio issues, motion detection with Synology Surveillance Station

C120 + C125 - audio issues, motion detection with Synology Surveillance Station

C120 + C125 - audio issues, motion detection with Synology Surveillance Station
C120 + C125 - audio issues, motion detection with Synology Surveillance Station
Friday
Model: Tapo C120   Tapo C125  
Hardware Version: V1
Firmware Version:

Hi,

 

I have buyed 2x C120 + 2x C125. Compared to C320WS (and C310, C325, C100, C110) picture quality is better, better FOV, FPS too (but C125 not giving advertised 30FPS without HDR), I like mechanical privacy shutter on C125 and 850nm/940nm IrDa light on both. Stands are like a joke, can't believe, that this can someone designed (weak magnets, weak joints, positioning is limited, ...), but OK, it can be DIY solved.


Problem is audio (https://youtu.be/ta8383181f8), that is unusable (maybe because of noise cancelling?), too much distorsions, can't hear talk, cars and so. Next, biggest problem is, that Synology Surveillance Station sometimes not detect motion detection from camera. So, I see in tapo.app, that motion detection was started, ended, I have video on microSD card, but Synology Surveillance Station not triggered. I know, that zhis happend while other models are blocked from internet and NTP, especially, while drop type firewall is used, but this cameras have access to internet, they are not blocked, time is synced. In 10-20% of camera detections, Synology not triggered, only on SDcard I have video. I have updated firmware and other older models work correctly. I tryed UDP, TCP, some other changes in settings, ONVIF/direct camera model in Surveillance station, but still same. Audio is poor on microSDcard too.

 

So, question is, have this problems solution to obtain better audio quality and Synology triggering?

 

Thanks.

 

 

 

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Re:C120 + C125 - audio issues, motion detection with Synology Surveillance Station
Saturday

  @swenak I have just purchased a C125 and the audio quality is really bad. Audio keeps fading in and out with some kind of like feedback noise like when a mic is too close to a speaker. Is there anyway to fix this. I have ordered a second c125 before I noticed the problem. I need 10 cameras in total and I'm holding off until we have this resolved. 

 

Any suggestions on how to fix.

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