APP TAPO su Tablet non riproduce allarme quando rileva un movimento - Risolto
Tapo app on tablet does not reproduce alarm when detecting a movement
I use an Android tablet and the Tapo app to monitor home entrance. The video is always active. When the camera detects the movement, a 'bip' was issued. For a few days he has not emits him anymore.
I uninstalled and reinstated the app.
How can I solve? Is that a camera configuration problem?
Thank you
Uso un tablet android e l'app TAPO per monitorare l'ingresso di casa. Il video è sempre attivo. Quando la telecamera rileva il movimento veniva emesso un 'bip'. Da qualche giorno non lo emette più.
Ho disinstallato e reinstallato l'APP.
Come posso risolvere? E' un problema di configurazione della telecamera?
Grazie
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Hi,
If you can't receive notifications on your tablet, please refer to the instructions below to troubleshoot.
What to do if I can't receive notifications with the Tapo Cam or have a delayed notification
Please confirm the following information if the problem remains.
1. A picture of the camera's Device Settings > Detection page.
2. A picture of the camera's Device Settings > Notification page.
3. On the Tapo app > Home tab > Bell icon > your camera page, can you receive a notification when the camera detects a motion?
Best Regards
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@Solla-topee risolto. Grazie
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@Francesco58 Glad to hear your case is solved.
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Solla-topee wrote
@Francesco58 Glad to hear your case is solved.
From Tablet
- Me>Notification>Device>ON
- Me>Notification>Management> ON telecamera1 e telecamera 2
- Home>telecamera1>Device settings>Notification>ON
- Home>telecamera2>Device settings>Notification>ON
Thanks for support
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Hi,
Please provide the following information if the notification issue remains.
1. On the camera's Device Settings > Detection page, please let me know what detection types are enabled. Is the detection zone full-screen for each detection type?
2. On the camera's Device Settings > Notification page, what Activity Type have you selected? Is the Schedule set to Always?
3. On the Tapo app > Home tab > Bell icon > your camera page, can you receive a notification when the camera detects a motion?
Best Regards
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Solla-topee wrote
Hi,
Please provide the following information if the notification issue remains.
1. On the camera's Device Settings > Detection page, please let me know what detection types are enabled. Is the detection zone full-screen for each detection type?Moviment an People; Full-screen for each detection type
2. On the camera's Device Settings > Notification page, what Activity Type have you selected? Is the Schedule set to Always?The first; Yes
3. On the Tapo app > Home tab > Bell icon > your camera page, can you receive a notification when the camera detects a motion?Yes; On Me>Notification>Devise set ON and select cameras
Best Regards
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