1
Votes

Download recording using date and time range

 
1
Votes

Download recording using date and time range

Download recording using date and time range
Download recording using date and time range
Yesterday
Model: Tapo C210  
Hardware Version:
Firmware Version:

I wanted to download recording with a range from XX Date & Time to YY Date & Time. but got only 10 minutes of download feature in the TAPO app .

This restriction can be inconvenient, especially for users who need to retrieve recordings spanning a specific date and time range. For example, other camera brands like EZVIZ offer desktop software with the ability to select and download recordings over a custom date range, which greatly enhances user convenience and efficiency.

#1
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3 Reply
Re:Download recording using date and time range
20 hours ago

  @RonDeChaka 

Hello, 
Thank you for your feedback here, we certainly appreciate your feedback and feature request.
While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request and pass it along to the relevant team to evaluate.
If other users have the same request, please vote on this thread and leave your detailed usage scenario for evaluation.
Best Regards

#2
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Re:Download recording using date and time range
19 hours ago

  @Solla-topee 
let me site on the incident
on March 2021 there was crime of theft happened in my neighbour,
after the first incident report was filled, investigating officer found out that our camera was recording the gate of the building ,
so he came and asked for footage for 2 days,
Officer found two culprits , one of them was the mastermind who has located the object at 10 am and around 7 to 8 pm other guy came and took it away.

- if this feature was not there then we had to climb on the wall using ladder open the bottom plate protecting card and give them the whole card [ which they might not even return ].
- OUTDOOR camera's should have this feature as often we install it on those place where we can't reach easily and have better monitoring.

the C210 I have is installed on 12 feet height and the power wire is routed through the wall, with out ladder and another person's help we can't reach it.
a ONVIF API support to download the recordings will also help us.

#3
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RE:Download recording using date and time range
19 hours ago
its needed to monitor the data faster as if I use 4x speed the playback of old clips looks very choppy. so we can download a range video and just using VLC media player wen can go through that
#4
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