How record in local with Care activated.

How record in local with Care activated.

How record in local with Care activated.
How record in local with Care activated.
Yesterday
Model: Tapo C200   Tapo C220  
Hardware Version: V1
Firmware Version: Not sure

Hello. Just bought 1 yr to Tapo care, i used to record the stream of the cameras in a Windows 10 pc with Blue Iris continuos recording in the bussines opening hours. Yesterday after adding the cameras to  Tapo Care, i found i cannot record or view the streams in the PC anymore, is there a way to set it up so i can record and keep activated the recording in the cloud? I see it only records in the Cloud motion detection activated. If i cankot record in local is useless for me the service.

 

Thanks and regards.

  0      
  0      
#1
Options
1 Reply
Re:How record in local with Care activated.
17 hours ago

  @David71 

Hi,
Typically, if you have subscribed to the Tapo Care service for your camera and there is an SD card inserted into the camera to store video recordings, it's unable to establish the RTSP/Onvif connection to the camera on your PC. If you want to enjoy the Tapo Care service and establish the RTSP/Onvif connection, you can remove the SD card from the camera.
Best Regards

  0  
  0  
#2
Options