Tapo C225 v2 no starlight

Tapo C225 v2 no starlight

Tapo C225 v2 no starlight
Tapo C225 v2 no starlight
Wednesday
Model: Tapo C225  
Hardware Version: V2
Firmware Version: 1.0.11

Hi,

i have a Tapo C225 v2, but cannot find the option for starlight, nor (if no option is still present) happen to make it work.

I can only switch in between day and night mode (IR).

Trying to switch to night mode during the day still shows IR black and white live view, no colors despite it is daylight.

Please support.

Thanks!

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#1
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5 Reply
Re:Tapo C225 v2 no starlight
Yesterday

  @Danxxx 

Hi,
Not all Tapo cameras have spotlights. On the Tapo C225's UG > Appearance explanation, you can see this model does not have the spotlights.
When the camera switches to Night mode, it's normal to see the live view page in black and white color.
Best Regards

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#2
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Re:Tapo C225 v2 no starlight
Yesterday

  @Solla-topee 

 

that is not true, since on the camera box the Starlight sensor is clearly mentioned!

Please clarify.

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#3
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Re:Tapo C225 v2 no starlight
22 hours ago

  @Danxxx 

Hi,
The Tapo C225 V2 has a starlight sensor to capture clearer images even if in low light conditions, it does not mean the camera has spotlights.
Best Regards

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#4
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Re:Tapo C225 v2 no starlight
22 hours ago

  @Solla-topee i understand, but it also should allow color night mode. Instead, there is only b&w night mode.

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#5
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Re:Tapo C225 v2 no starlight
21 hours ago

  @Danxxx 

Hi,
Usually, the color night mode is available on the camera with spotlights, and the Tapo C225 does not have that mode.
Best Regards

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#6
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