Unable to use bluetooth to voice call c210 camera

Unable to use bluetooth to voice call c210 camera

Unable to use bluetooth to voice call c210 camera
Unable to use bluetooth to voice call c210 camera
2 weeks ago
Tags: #Two-way Audio #Bluetooth earphone
Model: General Product  
Hardware Version: V2
Firmware Version: 1.4.4

I used to be able to connect my Bluetooth earphone to listen and speak via the voice call mode. But today it just auto switch to my phone speaker and microphone when I try to use voice call. Please help!

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#1
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3 Reply
Re:Unable to use bluetooth to voice call c210 camera
2 weeks ago

  @Tpuser54545 

Hi,
Please send us the model number and OS version of your phone, the version of your Tapo app, and the model number of your Bluetooth earphones.
Best Regards

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#2
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Re:Unable to use bluetooth to voice call c210 camera
2 weeks ago

Solla-topee wrote

  @Tpuser54545 

Hi,
Please send us the model number and OS version of your phone, the version of your Tapo app, and the model number of your Bluetooth earphones.
Best Regards

  @Solla-topee 

 

I'm using Samsung Galaxy Z flip 5,  andriod version 14, tapo app version 3.8.509.

Using JBL live pro 2 TWS, software version 6.7.0.

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#3
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Re:Unable to use bluetooth to voice call c210 camera
2 weeks ago

  @Tpuser54545 

Hi,
Your case has been escalated to the tech team, and they will follow up on it via email. Please wait patiently.
Best Regards

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#4
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