Offline in app but green light on hub

Orrj

Tuesday - last edited Yesterday

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Registered: 2025-01-14

Offline in app but green light on hub

Tuesday - last edited Yesterday

Tags: #Device Connectivity

Model: Tapo H200

Hardware Version:

Firmware Version:

My h200 in my tapo app is offline alone with the cameras linked, but the hub still has green light showing and I have had any wifi problems, I don't want to reset just yet and have to reconnect everything again if it's something simple

How is it physically showing on but in app nothing

1 Reply

Wayne-TP

Yesterday

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Registered: 2020-06-23

Re:Offline in app but green light on hub

Yesterday

@Orrj

Make sure your Tapo app is updated, try to delete and reinstall the app. Disable VPN and VPN-related apps if any.

Check whether these devices also show offline on other phones.

Have you tried to reboot the hub and the router?

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Offline in app but green light on hub

Offline in app but green light on hub

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