T100 with Grayed Options and no Events

T100 with Grayed Options and no Events

T100 with Grayed Options and no Events
T100 with Grayed Options and no Events
Monday - last edited Tuesday
Model: Tapo T100  
Hardware Version: V1
Firmware Version: 1.12.0 Build 230512 Rel. 103040

I just paired a brand new T100 motion sensor to a H100 Hub. The process seemed to be fine, but when trying to change the T100 configuration, every option is grayed out, the sensor itself doesn't show at the room I've selecte it to be, and if I manually try to add it to that room, I get a message saying "the firmware will soon be admitted". Of course I've tried to manually update the firmware, to no avail.

 

I'm attaching screenshots for every claim I have made.

 

  0      
  0      
#1
Options
1 Reply
Re:T100 with Grayed Options and no Events
Wednesday

  @heavy-mental 

 

This page should be the settings page for a shared device. A shared device has limited feature access. How to share my Tapo Smart Devices with family

 

Please double-check the TP-Link ID you're using, make sure to log in with the owner account if you want to have full access to the sensor features.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options