Tapo C200: Permanent red light (Wont start or connect)

Tapo C200: Permanent red light (Wont start or connect)

Tapo C200: Permanent red light (Wont start or connect)
Tapo C200: Permanent red light (Wont start or connect)
a week ago
Model: Tapo C200  
Hardware Version:
Firmware Version: 1.4.1

I have two C200 cameras in my house. Bouth bought same day and i have had them for less then 1 year.

 

 

One of them stop working today, Its just lighting solid red light and the night vision lite is on slightly.

I have tried to reset it (with and without power cable on) for more then 5sec.

I tried to remove it from the app and add it back on (didnt work).

I restarted my router (its located 2m from the cam that dont work).

 

Nothing is working.

 

I think it stop working few days after the lastest Fireware update.

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#1
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4 Reply
Re:Tapo C200: Permanent red light (Wont start or connect)
a week ago

  @Sallee 

Hi, 
You can refer to the instructions below to troubleshoot.
What to do if my Tapo Camera gets bricked after a firmware update?
 

Note: please hold the reset button for 10 seconds to factory reset the camera.

 

Best Regards

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#2
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Re:Tapo C200: Permanent red light (Wont start or connect)
a week ago
Thanks @Solla-topee for the answer! I was just about to go and buy a new camera. Im going to try to manually upgrade the firmware. Will be back for the resaults.
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#3
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Re:Tapo C200: Permanent red light (Wont start or connect)
a week ago

  @Solla-topee Nothing worked. I bought a new one.

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#4
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Re:Tapo C200: Permanent red light (Wont start or connect)
Thursday

  @Sallee  Thank you for your support of our product, and hope you can enjoy the camera.

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#5
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