Motion detection not working
My motion detection is not working or picking up any motion unless I am viewing in live mood.
what do I do please? 😊
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Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What to do if the Detection feature is not working on the TP-Link Camera?
Please confirm the following information if the problem remains.
1. What's the model number of your camera? Please send me(@Solla-topee) the MAC address of your camera via a private message.
2. Go to the camera's Device Settings > Detection page, send us a picture of this page and the pictures of the enabled detection types.
3. Can you share a video showing the motion that can't trigger the camera's detection feature to work?
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What to do if the Detection feature is not working on the TP-Link Camera?
Please confirm the following information if the problem remains.
1. What's the model number of your camera? Please send me(@Solla-topee) the MAC address of your camera via a private message.
2. Go to the camera's Device Settings > Detection page, send us a picture of this page and the pictures of the enabled detection types.
3. Can you share a video showing the motion that can't trigger the camera's detection feature to work?
Best Regards
- Copy Link
- Report Inappropriate Content
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