Notification triggered even for motion outside marked zones
Hi I have Tapo doorbel d230s1 and I have set motion zone till my parking and when vehicle passes by main road still Iam getting notification. Any solution on this
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Hi,
The problem is related to your detection settings and the actual events. Please confirm the following information for further analysis.
1. A picture of the camera's Device Settings > Detection page.
2. A picture of the activity zone.
3. A video showing the reported issue.
Best Regards
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@Solla-topee What is the point of confirming again while this issue never get fixed even though so many people report for the same issue over years??? I'm getting disappointed. Obviously you already had more than enough reports for this Same issue in your database. Funny.
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Hi,
The causes of the problem vary in different camera settings and usage scenarios. We need to confirm the specific camera settings and usage scenarios to locate the specific cause of the problem.
If you have the same issue, it's recommended to provide us the information on this post for analysis. Thanks!
Best Regards
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@Solla-topee PFA for the detection zone. And detection happened outside zone
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