Unable to download clips. Your phone is not connected to the same network as your Tapo device.

Unable to download clips. Your phone is not connected to the same network as your Tapo device.

Unable to download clips. Your phone is not connected to the same network as your Tapo device.
Unable to download clips. Your phone is not connected to the same network as your Tapo device.
22 hours ago
Model: TC40  
Hardware Version: V1
Firmware Version: 1.3.1

I have a TC40. When I try to download clips. I get this message:

"Unable to download clips. Your phone is not connected to the same network as your Tapo device."

This is a real security problem because I live in another place than the one I am monitoring. Let's say someone robs my place and I want to save the clip so I will have when I need to show it to the police. But I am not able to do it unless I travel there. Maybe it takes time for me to arrive there.

 

Off topic: Please add a button in the app to deactivate the noise gate for the microphone. It is not safe that I can't hear what is happening. Another big security problem

 

 

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