Live streaming: restriction after 5 minutes [resolved]
Live streaming: restriction after 5 minutes [resolved]
I was getting the message "You have viewed the live video for 5 minutes without any operation. Continue the viewing?"
Clicking the Continue button worked fine for another 5 minutes
My solution was to ensure that the cam antennae were rotated into the vertical position (I had them lying horizontally for aesthetic reasons).
This suggests that my WiFi connection was below the optimum. It might also have been the rainy weather interfering with the WiFi.
My signal has to go through two walls. This also suggests that ethernet might be more reliable than WiFi.
A workaround that tp-link could offer, is to automatically "continue" after the warning appears after 5 minutes. After all, the video was fine for 5 minutes.
I still get the occasional frozen video picture which requires manual intervention. It would be nice if the Tapo app could detect a frozen image, and refresh automatically.
Update 17 Jan 2025: See the last couple of posts for a complete solution.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi，
1. The shared account can't stream the camera locally, and it can only stream the camera via our cloud server.
2. On your second device, you can try to stream the camera locally if you have logged in to the Tapo app with the owner account, and the device should be connected to the same network as the camera.
Best Regards
- Copy Link
- Report Inappropriate Content
Thank you, I can confirm that this has resolved the problem. I logged in to my tablet with my own account, forcing the video stream to be local, and I have not had the 5 minute restriction warning appear for over 24 hours now.
It would be useful if the option to share, could detect whether the sharing device was indeed on a local network, and use that in preference to remove streaming.#
I also shouldn't have to log into my own device with my own account ; I should be able to share to a second device, and have the option to stream locally if available.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 284
Replies: 12
Voters 0
No one has voted for it yet.