Activity Zones not working about 2 years and no fixes. Totally ignored!

vitalyu

Friday

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Registered: 2024-12-20

Activity Zones not working about 2 years and no fixes. Totally ignored!

Friday

Tags: #Motion Detection

Model: Tapo C211

Hardware Version: V2

Firmware Version: 1.3.11

A lot of people tell You about broken functionality of Activity Zones. You just close the threads and nothings do.

Issue presents on different models. This is common problem.

Previous threads since 2022:
- https://community.tp-link.com/en/smart-home/forum/topic/549064
- https://community.tp-link.com/en/smart-home/forum/topic/659282
- https://community.tp-link.com/en/smart-home/forum/topic/261536
- and more and more threads

Video: https://www.youtube.com/shorts/Oysrbv4Fy10

Do your job please! I bought this camera according of functionality

1 Reply

Solla-topee

22 hours ago

Posts: 13691

Helpful: 2364

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Registered: 2020-05-19

Re:Activity Zones not working about 2 years and no fixes. Totally ignored!

22 hours ago

@vitalyu

Hi,
Thank you for the video provided. Since the activity zone settings apply to the Motion Detection feature only, rather than the Motion Tracking feature, the camera will track the events within the full screen.

We have firmware that may help in your case, please send me(@Solla-topee) "Forum ID 728862+ camera's MAC address" if you want to try it.

Before the Upgrade:
(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Activity Zones not working about 2 years and no fixes. Totally ignored!

Activity Zones not working about 2 years and no fixes. Totally ignored!

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