Massive battery drain TC82 camera.

Massive battery drain TC82 camera.

Massive battery drain TC82 camera.
Massive battery drain TC82 camera.
a week ago - last edited 23 hours ago
Model: TC82  
Hardware Version: V1
Firmware Version: 1.01

Camera went from working perfectly, to dropping from 30 percent battery to 5 percent in the space of 24 hour or so.

 

Since recharging it has dropped an average of 10 percent per day.

 

Was installed in October and was perfect until a few days ago.

 

It now doesn't detect anyone either.  I can be walking in front of it and it won't notify me of an event and has not recorded an event either.

 

Looking for assistance as it is just over 2 months old.

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#1
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1 Accepted Solution
Re:Massive battery drain TC82 camera.-Solution
Monday - last edited 23 hours ago
Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#6
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5 Reply
Re:Massive battery drain TC82 camera.
a week ago
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#2
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Re:Massive battery drain TC82 camera.
a week ago

  @GumperP hi same is happening with mine. Only been the last 2 weeks too. No idea what's causing it as it has the same settings as other outdoor camera. Solar panel is definitely not charging it. 

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#3
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Re:Massive battery drain TC82 camera.
a week ago

  @ClareM I took mine down today to reset it, see if it would help.

 

Seems to have made it worse as now it won't connect to any WiFi network.

 

I'm waiting on a WiFi booster for a different part of the house so I can check and see if it is a signal issue.  I don't believe it to be so though, as it worked for 2.5 months without any issues at all.

 

Unfortunately I think it is broken.  And outside of the refund period on Amazon too.  Figures...

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#4
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Re:Massive battery drain TC82 camera.
Monday

  @GumperP 

 

What error did you receive when configuring the camera? Try to enable a hotspot WiFi with another phone and connect the camera to it, or create a 2.4GHz guest WiFi for the camera. 

 

Check here for more troubleshooting suggestions. What should I do if I fail to configure Tapo Camera?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#5
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Re:Massive battery drain TC82 camera.-Solution
Monday - last edited 23 hours ago
Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#6
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