L530 constantly disconnecting from isolated wifi
Hi,
I've set up a custom wifi network on my router on which all IoT devices are. This network intentionally has no access to the internet. From previous forum posts I've got the feeling that this operation mode is officially supported.
However, I've noticed my two L530 lamps are constantly disconnecting from the wifi network in a very short interval. In the following screenshots you can see the lamp disconnects within minutes multiple times from the network which causes ~80% of packet loss. The packet loss is very noticeable as most actions from the app (including the discovery of the lamps) take very long.
PS: I'm not sure whether my devices are L530E or L530B models as the app only states "Tapo L530 Series"
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Check device's signal strength and try to improve the signal if it is weak. How to check and improve the network connection stability of Tapo&Kasa smart devices
Do you use a mesh network? Any network extension devices? In a network that broadcasts the same SSID but is served by multiple access points, a device may display strong signal quality while actually connecting to a more distant access point, which can lead to disconnection issues.
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@bruhasdf Yeah its quite unfortunate, I too have an isolated network with no internet access, everything else apart from the bulbs works fine. I used uptime kuma to monitor the uptime for a day, and for me the bulb is offline exactly every 10 minutes for exactly 1 minute. I guess the firmware checks for internet connection and restarts the bulbs network connection if no connection is established. Hopefully they fix the internet connection dependency in their next firmware update.
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Check device's signal strength and try to improve the signal if it is weak. How to check and improve the network connection stability of Tapo&Kasa smart devices
Do you use a mesh network? Any network extension devices? In a network that broadcasts the same SSID but is served by multiple access points, a device may display strong signal quality while actually connecting to a more distant access point, which can lead to disconnection issues.
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Thanks for your response.
I'm not using a mesh network nor any network extension devices. Additionally, there is no other wireless connection with the same SSID active at the same time.
The following data is from my two lamps:
- RSSI: -62, Signal level: 2, Firmware version: 1.3.1 Build 20240630 Rel. 64117, Firmware version id: 7BECA9DC454565672FEC87D1104F9972
- RSSI: -45, Signal level: 3, Firmware version: 1.3.1 Build 20240630 Rel. 64117, Firmware version id: 7BECA9DC454565672FEC87D1104F9972
This data suggests the connection quality of both lamps should be fine.
I highly doubt the reason for the problem is my wifi network as I can ping my desktop from my router and my router from my desktop without any interruptions whilst the pings from my desktop/router to the lamps is constantly interrupted.
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Is the desktop connected through ethernet? In this case, the ping test results from these different connection methods should not be compared. You may try to ping a wireless device that is also on the 2.4GHz.
For the packet loss issue, you might consider changing the 2.4GHz WiFi channel on your router to a less congested one and reducing the channel width, for instance, by setting it to a fixed 20MHz.
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@Wayne-TP has there ever been a solution for this problem?
It looks like https://community.tp-link.com/en/business/forum/topic/702700 has the exact same problem and I'm also facing the exact same issue as outlined here.
To me, it looks like the bulbs "reboot" every 10 minutes when they cannot reach the tapo cloud server, even when they are connected to a wifi (without internet access) and it would be great if they didn't...
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