Tapo C210 - cannot view remotely
Ні,
I have connected my Tapo C210 camera to my home network without any problem, however, when I try to access the camera from outside the home network using the Tapo app, I can't.
Please can you help?
Thank you.
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Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What to do if I can't control my Tapo cameras on the Tapo app?
If the problem remains, please confirm the following information.
1. The LED status on the camera.
2. The troubleshooting you did.
3. The MAC address on the Tapo app > camera's Device Settings > Device Info page. You can send me(@Solla-topee) the MAC address via a private message.
4. The model number of your router.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What to do if I can't control my Tapo cameras on the Tapo app?
If the problem remains, please confirm the following information.
1. The LED status on the camera.
2. The troubleshooting you did.
3. The MAC address on the Tapo app > camera's Device Settings > Device Info page. You can send me(@Solla-topee) the MAC address via a private message.
4. The model number of your router.
Best Regards
- Copy Link
- Report Inappropriate Content
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