Camera C210 plan & Tilt automation issue

Camera C210 plan & Tilt automation issue

Camera C210 plan & Tilt automation issue
Camera C210 plan & Tilt automation issue
Sunday
Model: Tapo C210  
Hardware Version:
Firmware Version: 1.3.11

Hello,

I have an issue with automation and plan & Tilt Control.

How I can debug this ? Because there no message of what is wrong....

 

sdsdfsd

 

Best regards,

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#1
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3 Reply
Re:Camera C210 plan & Tilt automation issue
Monday

  @Roberto472 

Hi,
For the reported issue, please confirm the following information.
  1. Send us a picture of the Pan & Tilt Control automation entry.
  2. Does the automation entry not work at all?
  3. Can you Pan & Tilt the camera via the Tapo app properly on the camera's Live View > Pan & Tilt page?
Best Regards

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#2
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Re:Camera C210 plan & Tilt automation issue
Monday

  @Solla-topee 

 

Hello,

 

1)

 

 

2) Only "Plan & Tilt" doesn't work. "Enable Privacy mode work" during the automation.

3) yes I can Pan & Tilt the camera via the Tapo app properly

 

Best regards,

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#3
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Re:Camera C210 plan & Tilt automation issue
Tuesday

  @Roberto472 

Hi,
In this case, please confirm the following information for further analysis.
1. Send me(@Solla-topee) the "C210-Inside" camera's MAC address via a private message.
 

2. Try to reproduce the issue, then send us the date, time, and time zone when the issue occurs again.

 

Best Regards

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#4
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