@WBRooseboom 

Hi,
Typically, you can refer to the below instructions to troubleshoot if you fail to set up your camera.
What should I do if I fail to configure Tapo Camera?
 

You can check if the below steps help if the problem remains.
    1) Enable a hotspot Wi-Fi on your phone, factory reset your camera, reconfigure it with a different phone, connect it to the hotspot Wi-Fi, and check if it can be configured successfully.

    2) What's the model number of your Wi-Fi router? Reboot your router for a try, and ensure it's working.

    3) Please set the different Wi-Fi names for the 2.4G and 5G bands, and ensure the security type is WPA2-PSK. If the password has special characters, change the password for a try.

Best Regards