Hub and camera won’t play same ringtone

Hub and camera won’t play same ringtone

Hub and camera won’t play same ringtone
Hub and camera won’t play same ringtone
a week ago
Model: Tapo D230S1  
Hardware Version: V1
Firmware Version: 1.1.19

When I change the ring tone it changes on the hub but the doorbell still plays the original tone. How do I get them to both play the same ring tone.

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#1
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3 Reply
Re:Hub and camera won’t play same ringtone
a week ago

  @Sylvi 

 

Doorbell ring tone can't be adjusted. From our tests, the ring tone Doorbell Ring 3 on the hub sounds similar to the doorbell ringtone, you may consider use that.

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#2
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Re:Hub and camera won’t play same ringtone
a week ago

  @Wayne-TP well that's very disappointing. I do think it's something more than that though as the hub will now only play jungle bells no matter how many times I change it. Getting frustrated.

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#3
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Re:Hub and camera won’t play same ringtone
Thursday

  @Sylvi 

 

To change the ring tone triggered by doorbell presses, you need to do it in doorbell's device settings: enter doorbell device page in the Tapo app, go to Device Settings > Doorbell > Ring Connected Hub > Hub Sound Settings.

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#4
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