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D235 - Google Home Automation - "Doorbell rings" starter action doesn't work

rn41

a week ago

Posts: 5

Helpful: 1

Solutions: 0

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Registered: 2024-12-05

D235 - Google Home Automation - "Doorbell rings" starter action doesn't work

a week ago

Tags: #Google Home #Google Assistant

Model: Tapo D235

Hardware Version: V1

Firmware Version: 1.1.14 240929

I'm trying to use a Google Home Automation/Routine with my D235 doorbell. (This is an automation within Google Home, NOT an automation in the Tapo App.)

The doorbell can be added to Google Home OK, and the "Doorbell rings" action apears as a starter action that I can choose in my automation. But the starter action never works when the doorbell rings, it doesn't start the automation. If I choose a different Tapo device as the starter action (eg. a socket switched on), my automation works fine, just not from the "Doorbell rings" action.
Does the Tapo integration with Google Home work fully for Tapo doorbells? It doesn't seem to.

5 Reply

Wayne-TP

a week ago

Posts: 3834

Helpful: 701

Solutions: 1058

Stories: 12

Registered: 2020-06-23

Re:D235 - Google Home Automation - "Doorbell rings" starter action doesn't work

a week ago

@rn41

Did you receive a doorbell ring notification from Tapo app?

Please reproduce the problem and generate a camera log for analysis. How to get the log of Tapo Camera

When you have the log ready, send me a private message with your time zone and the specific time of the operation. We will have a support agent to follow up on your case.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

rn41

LV1

a week ago

Posts: 5

Helpful: 1

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Registered: 2024-12-05

Re:D235 - Google Home Automation - "Doorbell rings" starter action doesn't work

a week ago

@Wayne-TP
Thanks for your post.
Yes, I do receive the Doorbell Rang push notifications from the Tapo app.
It's Tapo's integration with Google Home automations that isn't working, as the "Doorbell Rings" starter actions are not triggered in Google.
I have DMed you with times when the issue was reproduced.

Kind regards.

Bryza

LV1

Yesterday

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Registered: 2024-12-17

Re:D235 - Google Home Automation - "Doorbell rings" starter action doesn't work

Yesterday

@rn41 Hi guys,

I'm facing this exact same issue. Doorbell rings automation doesn't trigger the desired action.

rn41

LV1

Yesterday

Posts: 5

Helpful: 1

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Registered: 2024-12-05

Re:D235 - Google Home Automation - "Doorbell rings" starter action doesn't work

Yesterday

@Bryza , thanks for your reply, it's always good to know that others are facing the same issue. TP have been looking into the issue, and have today replied to me to say that they're looking into a fix and will try to respond within a week. I will update here when I hear anything from them

Wayne-TP

20 hours ago

Posts: 3834

Helpful: 701

Solutions: 1058

Stories: 12

Registered: 2020-06-23

Re:D235 - Google Home Automation - "Doorbell rings" starter action doesn't work

20 hours ago

@Bryza

Which doorbell do you have? Is it the same hardware and firmware version as @rn41?

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

D235 - Google Home Automation - "Doorbell rings" starter action doesn't work

D235 - Google Home Automation - "Doorbell rings" starter action doesn't work

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