@ADAM945

Interesting,  I have these floodlight cameras installed, and I have never seen images like that.

The top image looks like corrugated red, plastic sheeting for a roof.  The bottom image looks like some sort of interference with the Wi-Fi signal.

Tap the top right button to get into Device Settings.  On Network Connection, tap the Wi-Fi image to read the RSSI signal.  What does it read?

I know this might sound ridiculous, but did you remove the protective, plastic film covering the lens.  It is hard to notice this at first when the mechanism is taken out of the box.

Hi  @WSC4

thank you for your reply!

I don't believe it is a WiFi issue, as I have an SD card installed and this shows the image flick over from normal to grey lines during the playing back. I've been trying to upload the video of this without much luck. 
 

As regarding the plastic covering, yes this was removed during installation, as I only just notice it covering the lense!

just an FYI, WiFi RSSI is -64

  @Solla-topee 

I have 15 other Tapo devices without any app issues, I doubt this will resolve anything, as the issues are with the camera itself, not the application.