Tapo L900-5 still on when it's turned off

Tapo L900-5 still on when it's turned off

Tapo L900-5 still on when it's turned off
Tapo L900-5 still on when it's turned off
3 weeks ago
Model: Tapo L900-5  
Hardware Version: V1
Firmware Version: 1.1.1

When the Tapo L900-5 is turned off, then there is still lights on?
It is so annoying that my daughter has to turn off the power supply every night :-(light

What to do?

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#1
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3 Reply
Re:Tapo L900-5 still on when it's turned off
3 weeks ago

  @Hulio79 

 

Try to turn off the light strip with the control button, see if there is any change. Change a different controller if you have one, for example, the one from another Tapo light strip.

 

Where is the light strip attached to? What type of material is it?

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#2
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Re:Tapo L900-5 still on when it's turned off
3 weeks ago

  @Wayne-TP 


Hi

I've tried the suggested but it haven't solved it.

I don't have an extra controller.
The light strip is attached to the wall made of wood.
 

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#3
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Re:Tapo L900-5 still on when it's turned off
3 weeks ago

  @Hulio79 

 

In this case, please contact retailer or local TP-Link support to proceed with the warranty. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#4
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