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Is Solla-topee a human or an AI?

Is Solla-topee a human or an AI?

Is Solla-topee a human or an AI?

Yesterday

Posts: 18

Helpful: 0

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Registered: 2023-11-29

Is Solla-topee a human or an AI?

Yesterday

Model: Tapo C310 TC70

Hardware Version: V1

Firmware Version: Not known

I have the same problem on both my cameras, detailed at topic 716130. What ever I post I get the same replies, which is copied from the Help.
Does anyone know if the replier (Solla-topee) is a human or an AI?
Is there any way of contacting a human TP-Link adviser or their Tech Support?

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#1

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16 hours ago

Posts: 13344

Helpful: 2296

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Registered: 2020-05-19

Re:Is Solla-topee a human or an AI?

16 hours ago

Hi,
I'm not an AI. I'm trying to help you and provide suggestions based on the information you provide.
In your case, please reply to us with the test results after troubleshooting by following the provided suggestions on this thread if you need further assistance.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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#2

LV1

14 hours ago

Posts: 18

Helpful: 0

Solutions: 0

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Registered: 2023-11-29

Re:Is Solla-topee a human or an AI?

14 hours ago

@Solla-topee I';ve done all of that on my C310 camera and no change when I try Wireless 'mode'. I'm not able to do that on myTC70 camera as it does not have an ethernet socket.

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#3