Tapo TD21 - won't send notification when doorbell is pressed

Tapo TD21 - won't send notification when doorbell is pressed

Tapo TD21 - won't send notification when doorbell is pressed
Tapo TD21 - won't send notification when doorbell is pressed
2024-11-19 13:00:35 - last edited 3 weeks ago
Model: TD21  
Hardware Version: V1
Firmware Version: 1.0.13

Received my TD21 today and totally stumped how to get doorbell notifications to show on my android Poco X6.

 

The notification happen fine on the chime and my Alexa dots around my house.

 

I have check all the settings required in the app but I'm still getting nothing. If I turn on notifications for people/cars/movement they come through fine it's just went the doorbell is actually pressed.

 

I have attached screenshots of my settings

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#1
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1 Accepted Solution
Re:Tapo TD21 - won't send notification when doorbell is pressed-Solution
2024-11-20 09:40:14 - last edited 3 weeks ago

  @Lordvader 

 

Please check if there are notifications in the app message center? Any notification when the app is opened?

 

Please reproduce the problem and send me the following information via private message.

1. Device's Mac address: enter device page in the tapo app > Device Settings > Device Info. 

2. Your time zone and the specific time when the problem occurs.

3. Tapo app version.

4. Android and MIUI version of your phone. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#2
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1 Reply
Re:Tapo TD21 - won't send notification when doorbell is pressed-Solution
2024-11-20 09:40:14 - last edited 3 weeks ago

  @Lordvader 

 

Please check if there are notifications in the app message center? Any notification when the app is opened?

 

Please reproduce the problem and send me the following information via private message.

1. Device's Mac address: enter device page in the tapo app > Device Settings > Device Info. 

2. Your time zone and the specific time when the problem occurs.

3. Tapo app version.

4. Android and MIUI version of your phone. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#2
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