Remote viewing no longer working..?

Remote viewing no longer working..?

Remote viewing no longer working..?
Remote viewing no longer working..?
10 hours ago
Model: Tapo C211  
Hardware Version: V2
Firmware Version: 1.3.11

Hi All,

I was using 2x C210's and added another one but the C211. Remote viewing via mobile network was working fine on an Android S23+, but after setting up/installing the C211 it stopped on all 3 cameras. Live stream or viewing no longer available via the App. When back on wifi it works fine.

I have uninstalled and reinstalled app and rebooted/set up camera again but the issue persists.

 

On an Iphone 14 everything works fine, on wifi and mobile network.

I simply installed the C211 and now lost remote viewing on the Android device. All firmware/software across devices are up to date.

 

How do i get back remote viewing on the Android device?

 

Thanks in advance.

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