C520WS camera (JP version, firmware 1.2.8) sends alarms even when Alarm is set to OFF

C520WS camera (JP version, firmware 1.2.8) sends alarms even when Alarm is set to OFF

C520WS camera (JP version, firmware 1.2.8) sends alarms even when Alarm is set to OFF
C520WS camera (JP version, firmware 1.2.8) sends alarms even when Alarm is set to OFF
13 hours ago
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version:

As indicated in the title, the only way to prevent the camera from activating the alarm (light and sound) is to set Privacy Mode to ON. I installed this camera a week ago, and it was working normally. Why is it suddenly activating the alarm even when the Alarm is set to OFF? I want to be able to see what happens in that room without activating the alarm.

 

Thanks

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