Latest ER707M2 firmware breaks L2TP/IPsec VPN connections with ER605v1

Latest ER707M2 firmware breaks L2TP/IPsec VPN connections with ER605v1

Latest ER707M2 firmware breaks L2TP/IPsec VPN connections with ER605v1
Latest ER707M2 firmware breaks L2TP/IPsec VPN connections with ER605v1
2024-11-04 22:23:23 - last edited 2024-11-04 22:24:32
Tags: #Firmware Update #VPN #L2TP/IPsec
Model: ER707-M2  
Hardware Version: V1
Firmware Version: 1.2.3

I have a number of ER605v1 running 1.3.1 still out in the field, and they now home back to an ER707M2 which is running 1.2.2.  All is good.  Upgrading the ER707M2 to 1.2.3 (Oct-2024) today caused the VPN tunnels to never come up, downgrading to 1.2.2 brings it right back.  No other changes.

 

ER707M2 is the server, ER605v1 are the clients.

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#1
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5 Reply
Re:Latest ER707M2 firmware breaks L2TP/IPsec VPN connections with ER605v1
2024-11-06 01:28:10

Hi @d0ugmac1 

Thanks for posting in our business forum.

Will take this matter to the dev team for further analysis and testing.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:Latest ER707M2 firmware breaks L2TP/IPsec VPN connections with ER605v1
2024-11-08 01:07:05

Hi @d0ugmac1 

Thanks for posting in our business forum.

In our lab test, we have failed to reproduce this issue.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#3
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Re:Latest ER707M2 firmware breaks L2TP/IPsec VPN connections with ER605v1
2024-11-08 03:43:40

Hi @d0ugmac1 

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241115924, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:Latest ER707M2 firmware breaks L2TP/IPsec VPN connections with ER605v1
2024-11-09 15:00:28 - last edited 2024-11-09 15:01:53

@Clive_A 

 

Apologies for not mentioning that the sites were under controller management and not standalone.  Each site is being managed by a 5.13.22 linux controller in a Docker container (running on various platforms, not that it matters).  I didn't mention it initially as it was only the ER707 firmware that produced change, regardless, I have provided screen shots of my controller setups for the server and clients after getting the 'Cannot Recreate' note from the dev team.  Looking forward to hearing back.

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Re:Latest ER707M2 firmware breaks L2TP/IPsec VPN connections with ER605v1
2 weeks ago

** Dec9, 2024 **

 

I have tried the beta version 1.2.4, which lists as #2 bug fix a solution for an exception that occurs with policy routes and L2TP tunnels (which I have).  No difference, tunnels still do not come up on firmware later than 1.2.2.  I have provide access to the TPlink dev team to get in and have a look at the logs.  Will update as things progress.

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#6
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