does not show the past day

does not show the past day

does not show the past day
does not show the past day
2024-11-01 11:41:21 - last edited 2024-11-05 12:10:54
Model: Tapo C325WB  
Hardware Version:
Firmware Version:

Hallo

Seit drei Tagen kann ich alte Aufnahmen nicht mehr sehen es kommt die Anzeige "keine Aufnahmen"

bisher konnte ich Monate zurück anschauen.

 

Der JETZIGE Tag wir immer gespeichert ab ab 0 Uhr scheint es nicht mehr zu gehen,

habt Ihr einen Tipp für mich?

Danke

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Hello

I haven't been able to see old recordings for three days now and it says "no recordings"

so far I've been able to look back months.



The CURRENT day is always saved from midnight onwards and it doesn't seem to work anymore.

do you have a tip for me?

Thanks

 

 

 

 

 

a

 

b

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#1
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1 Accepted Solution
Re:does not show the past day-Solution
2024-11-04 08:12:48 - last edited 2024-11-05 12:10:54

  @hohleweg 

Hi,
The problem may be related to your Tapo app, please uninstall your Tapo app and reinstall the latest one(v3.7.519), then check if it will solve your issue.
If you are currently unable to install the Tapo app version 3.7.519, you can refer to the link to download the beta version and check if it helps.
Best Regards

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#2
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3 Reply
Re:does not show the past day-Solution
2024-11-04 08:12:48 - last edited 2024-11-05 12:10:54

  @hohleweg 

Hi,
The problem may be related to your Tapo app, please uninstall your Tapo app and reinstall the latest one(v3.7.519), then check if it will solve your issue.
If you are currently unable to install the Tapo app version 3.7.519, you can refer to the link to download the beta version and check if it helps.
Best Regards

Recommended Solution
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#2
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Re:does not show the past day
2024-11-04 15:55:13
Hey Thanks, Handy off / on Camera off / on App new install now it works. Thanks
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#3
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Re:does not show the past day
2024-11-05 12:11:24

  @hohleweg  Thank you very much for your feedback~

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#4
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