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Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
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Registered: 2024-10-31
2024-10-31 21:10:18 - last edited 2024-11-12 07:00:55
Posts: 2
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Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
2024-10-31 21:10:18 - last edited 2024-11-12 07:00:55
Tags:
#Firmware
#ONVIF/RTSP
Hi all,
Recently, one of my three Tapo C500 cameras received an OTA update to firmware version 1.3.1.
Since then, the ONVIF PTZ functionality has stopped working on my NVR.
The other two cameras, which did not receive this update, are working fine on firmware version 1.1.4.
Could you please look into restoring this functionality, or let me know if a fix is on the way?
I look forward to your response and thank you in advance for your help!
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
a week ago
Hi,
Your camera has updated to the new firmware, which is 1.3.1 version but different from the official one. You can check if it solves the reported issue.
Best Regards
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Friday
Same issue, I have sent a message with MAC address, thanks!
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Saturday - last edited Saturday
Same here, i sent my mac address
thank you
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Saturday
PTZ is working now, thanks.
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2024-10-31 21:10:18 - last edited 2024-11-12 07:00:55
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