Kasa KH100 Hub offline

Kasa KH100 Hub offline

Kasa KH100 Hub offline
Kasa KH100 Hub offline
2024-10-08 10:30:59
Model: Kasa  
Hardware Version:
Firmware Version:

Hi

Kasa Thermostats and hub KH100 were working fine and then suddenly KH100 hub disappeared offline.
I have tried all the instructions on resetting, but non of my phones or tablets (Android or Apple) can perform the step of "connect to the Hub wifi" (Kasa_Hub_A497 in my case).
I just get "Couldn't get IP Address".

I have tried for days, resetting and power cycling and moving the hub all over the house.

-  I can't upgrade the firmware, I can't connect

-  All the led prompts seem to be fine

Please help

Tony

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#1
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3 Reply
Re:Kasa KH100 Hub offline
2 weeks ago

  @TonyStege 

 

I'm facing exactly the same issue!!! 

Since few weeks my KASA app don't show any device and KH100 SmartHub keep blinking orange-blu but the Wi-Fi connection Kasa_Hub_xxxx doesn't work.

 

Please help! 

Thanks

 

Emanuele

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#2
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Re:Kasa KH100 Hub offline
2 weeks ago

  @TonyStege 

Same, after lunch today I noticed my cameras weren't working. Then I noticed My KH100 hub wasn't connected.

Now, I'm scrambling to find a fix.

It's like the company doing this so we go and buy new ones.

Frustrated.

 

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#3
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Re:Kasa KH100 Hub offline
Monday

  @Didida 

 

Hi everyone! I resolved the issue by accessing the Kasa Smart app on my Android device instead of my iPhone.

 

Now, the valves are also visible on my Kasa Smart app for Apple!

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#5
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