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Hs220 stopped working

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Hs220 stopped working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

tsjaffer

2024-09-27 04:02:41 - last edited 2024-10-12 11:39:16

Posts: 3

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2022-09-09

Hs220 stopped working

2024-09-27 04:02:41 - last edited 2024-10-12 11:39:16

Tags: #Dimmer

Model: HS220

Hardware Version:

Firmware Version:

My HS220 stopped working. We turned off the breaker serving the switch and turned it back on and still doesn't work. Confirmed power is present and wired correctly. Device has also stopped communicating on wifi. White circle light in middle of switch is also off, so I'm thinking the switch may have failed?

1 Accepted Solution

Wayne-TP

2024-09-29 07:39:57 - last edited 2024-10-12 11:39:16

Posts: 4979

Helpful: 861

Solutions: 1611

Stories: 12

Registered: 2020-06-23

Re:Hs220 stopped working -Solution

2024-09-29 07:39:57 - last edited 2024-10-12 11:39:16

@tsjaffer

Do you mean the switch does not show any lights and seems not being powered? Try reset the switch to see if there is any change.

Reset HS220: Press and hold down the RESET button for about 10s until the WiFi status LED blinks amber quickly.

Install this switch to another location or exchange it with a working HS220 for comparison.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Recommended Solution

1 Reply

Wayne-TP

2024-09-29 07:39:57 - last edited 2024-10-12 11:39:16

Posts: 4979

Helpful: 861

Solutions: 1611

Stories: 12

Registered: 2020-06-23

Re:Hs220 stopped working -Solution

2024-09-29 07:39:57 - last edited 2024-10-12 11:39:16

@tsjaffer

Do you mean the switch does not show any lights and seems not being powered? Try reset the switch to see if there is any change.

Reset HS220: Press and hold down the RESET button for about 10s until the WiFi status LED blinks amber quickly.

Install this switch to another location or exchange it with a working HS220 for comparison.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Hs220 stopped working

Hs220 stopped working

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