Tapo Vacuum Robot RV30 firmware update is greyed out

Tapo Vacuum Robot RV30 firmware update is greyed out

Tapo Vacuum Robot RV30 firmware update is greyed out
Tapo Vacuum Robot RV30 firmware update is greyed out
Sunday
Tags: #Firmware update
Model: Tapo RV30  
Hardware Version: V1
Firmware Version: 1.0.0

I have Tapo Vacuum robot RV30, the current version of the Firmware is 1.0.0 and there are multiple update for that robot issued

When I try to update the robot using Tapo App from my mobile phone the Firmware update is dimmed and I an unable to press it

I tried multiple devices with no luck, also try to update the robot from Me tab under my account with no luck

 

Any one is facing the same issue I am facing

 

 

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#1
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2 Reply
Re:Tapo Vacuum Robot RV30 firmware update is greyed out
Monday

  @TapoFirmware 

 

Can you send your device's Mac address and SN number (remove the water tank and check it on the device) to me via private message?

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#2
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Re:Tapo Vacuum Robot RV30 firmware update is greyed out
Monday

  @Wayne-TP sent

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#4
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Replies: 2

Tags

Firmware update
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