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Forum broken - wrong product list (no cams only archers)

Grey_Area

2024-09-11 21:25:40 - last edited 2024-10-17 06:26:00

Posts: 23

Helpful: 5

Solutions: 0

Stories: 0

Registered: 2024-06-20

Forum broken - wrong product list (no cams only archers)

2024-09-11 21:25:40 - last edited 2024-10-17 06:26:00

Tags: #Firmware #Feature Request

Model: Tapo C225

Hardware Version: V2

Firmware Version: 1.07

C225 still broken as regards firmware (stuck on 1.07 when 1.09 has been available since at least June)

Still broken as regards unable to delete individual files from SD card.

And now forum broken as C225 no longer in product list for smart cameras.

Whee.

1 Accepted Solution

Solla-topee

2024-09-13 06:47:56 - last edited 2024-10-17 06:26:00

Posts: 13344

Helpful: 2299

Solutions: 1924

Stories: 8

Registered: 2020-05-19

Re:Forum broken - wrong product list (no cams only archers)-Solution

2024-09-13 06:47:56 - last edited 2024-10-17 06:26:00

@Grey_Area

Hi,
As you can see in the below picture, when starting a new thread here, the Tapo C225 will appear after typing "Tapo C225" in the Model column.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

5 Reply

Solla-topee

2024-09-12 09:06:00

Posts: 13344

Helpful: 2299

Solutions: 1924

Stories: 8

Registered: 2020-05-19

Re:Forum broken - wrong product list (no cams only archers)

2024-09-12 09:06:00

@Grey_Area

Hi,
1. About the firmware of the Tapo C225, if you have any special scenarios or reasons that require you to upgrade to the latest firmware soon, please let me know the reason, and I'll forward it to the relevant team for evaluation to push the latest firmware to you. If the camera is working fine with firmware v1.0.7, it is recommended to wait patiently for the new official firmware release to your camera.

2. For the feature request to delete individual files from the SD card, it's suggested to vote and describe the usage scenario on this thread. We are keep logging the requests and have forwarded them to the relevant team to evaluate. I'll update the thread if there are any updates.

3. It's no problem to select Tapo C225 on the forum now. Please send me a picture showing the problem if you encounter it again.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.