C720 - Auto On by Camera Detection is not working?

C720 - Auto On by Camera Detection is not working?

14 Reply
Re:C720 - Auto On by Camera Detection is not working?
2024-12-31 10:55:24 - last edited 2025-03-17 07:49:25

  @Gavincrit   @Steve111 

Hi,
If you are willing to do further troubleshooting, please refer to this thread to provide the relevant info.
Best Regards

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#12
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Re:C720 - Auto On by Camera Detection is not working?
2025-03-14 10:35:58

  @HomeUser1999 

I have 3 of these C720 floodlight cameras and all have the same issue - floodlight is not activated when person, vehicle or pet is detected by the camera. What was the fix for this? Cheers

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#13
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Re:C720 - Auto On by Camera Detection is not working?
12 hours ago

  @Solla-topee

 

I have the same problem with my two C720's as described under this heading.  I don't know how to use forums, so apologies if I am not supposed to approach you directly.  I am at my wits end trying to work out why I can't get the floodlights to turn on as a result of detecting the movement of a person at night.  The floodlights work perfectly when turned on manually.  Any help you can give me would be so appreciated, as this is the main reason I wanted these cameras with floodlights. Thanks in advance to anyone who can help!

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#14
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Re:C720 - Auto On by Camera Detection is not working?
10 hours ago

  @heathergillnz I used a workaround which solves the problem. In the Tapo app add a Smart Automation: when camera detects motion > turn on the flood light. I have set it so that if either of the cameras detect motion both flood lights turn on. Set the effective time from sunset to sunrise or whatever works for you. It works well. 

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#15
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