Thanks for the reply.

However the problem is not with detection, just the flood light not switch on when using Camera Auto-On.

eg When person or car  goes near the camera: an event is detected, I got notification in the app and local recording also started. The only missing part is that the floodlight did NOT switch on.

Sensor Auto-On is working but it is not what I wanted to use.  I want to understand why Camera Auto-On is not working for me, is that a hardware or software issue that can be fixed?

Thank you.

  @Solla-topee 

I see, here is my current setting:

Person Detection Sensitivity: 6

Vehicle Detection Sensitivity: 6

Thank you.

  @Solla-topee 

I am also having the same issue as the user below.

Please advise how i can resolve this issue.

Thanks

Same issue as the OP with Auto On Settings. 'Sensor' part works (Sensitivity 9) but 'Camera Detection' part not. I have 'Motion Detection' Sensitivity set to 9. I can see the notifications from Tapo app - 'Motion detected'. But floodlight not turned on. Motion detection has wider range than sensor - that's why I wish that would work. Yes, I tested it at night time - I know the floodlight won't turn on during daytime.

Instead of handling this on a per customer basis, is there a generic solution for this?

I am already on the latest firrmware for this C720 and the latest Tapo app from Google Play. I have 7 other TP-Link cameras connected to the Tapo app and only 1 C720 which is placed on my driveway.

Btw, I am currently using 'Smart Actions' to work around this. Event detected: C720 Motion, 'Turn on for a period of time': C720 lighting for duration of 1 min.
This shouldn't be required if the floodlight 'Auto On Settings' / 'Camera' trigger works.

For those managed to resolve this on this thread, can you please post what you did or what the customer support got you to do to get it to work? Thank you!