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Weird WAN LED when LED is turned off in settings

Weird WAN LED when LED is turned off in settings

Weird WAN LED when LED is turned off in settings
Weird WAN LED when LED is turned off in settings
2024-09-03 05:32:12
Model: ER706W-4G  
Hardware Version: V1
Firmware Version: 1.02.20231129.15468

I have a weird issue when LED is turned off in Web gui settings it seems after a scheduled router reboot (i assume when it happens ) the router comes up with all LED lights off except for the ethernet connected WAN port. Is there a possible fix available through firmware perhaps? I see my FW version is from November 2023 but firmware update checks find nothing newer.

 

Or is there something else to correct this so that this LED remains off if LED selection is turned off,

 

Thanks.

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#1
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5 Reply
Re:Weird WAN LED when LED is turned off in settings
2024-09-04 02:10:28

Hi @FiGgS 

Thanks for posting in our business forum.

Upgrade the firmware first.

https://www.tp-link.com/support/download/er706w-4g/#Firmware

 

The latest one was released on Aug. For the wireless product, please make sure you are downloading the correct version for your country.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:Weird WAN LED when LED is turned off in settings
2024-09-04 06:10:31

  @Clive_A Firstly thank you for rhe reply but the link you sent me leads me to the firmware version i am currently running and there is no beta firmware for my AU variant i only see it for EU and for Omada Controller. I am running stand alone.

 

Thanks.

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#3
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Re:Weird WAN LED when LED is turned off in settings
2024-09-04 09:17:49

Hi @FiGgS 

Thanks for posting in our business forum.

FiGgS wrote

  @Clive_A Firstly thank you for rhe reply but the link you sent me leads me to the firmware version i am currently running and there is no beta firmware for my AU variant i only see it for EU and for Omada Controller. I am running stand alone.

 

Thanks.

If you are using (EU) version, go to the /en/ site to download the latest one. If you are using the (US), go to the /us/ to check if there is any up-to-date firmware.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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Re:Weird WAN LED when LED is turned off in settings
2 weeks ago

  @Clive_A I have attempted the suggested fixes for the issue by updating to the EU firmware from August 2024 and even tried new cable as well as suggested by support to no avail. Seems to be a very bizarre issue as it is not happening on just reboot cycle now it happens randomly example i rebooted the WAN device connected to the WAN port and have attached a photo to show what is happening. Thanks.

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#5
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Re:Weird WAN LED when LED is turned off in settings
2 weeks ago

Hi @FiGgS 

Thanks for posting in our business forum.

FiGgS wrote

  @Clive_A I have attempted the suggested fixes for the issue by updating to the EU firmware from August 2024 and even tried new cable as well as suggested by support to no avail. Seems to be a very bizarre issue as it is not happening on just reboot cycle now it happens randomly example i rebooted the WAN device connected to the WAN port and have attached a photo to show what is happening. Thanks.

Replugging the cable does not fix it?

I would recommend you consider replacing one and see if this behaves the same.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#6
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Replies: 5

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