Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option

Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option

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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
2024-11-20 20:20:38
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#22
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
2024-11-20 20:21:17
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#23
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
2024-11-21 00:58:30

  @Wayne-TP 

 

This is what I've just read: Local videos can only be saved to one location: you can choose to save them either to the camera's SD card or to the hub's SD card.

 

But, my C425 (V. 1.2.0 Firmware 1.2.22) is currently recording on both the internal SD card and the H200 SD card (I've just  realized that in the C425 settings I had left "Local saving" to ON).

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#24
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
2024-11-21 06:32:05

MarioInJapan wrote

  @Wayne-TP 

 

This is what I've just read: Local videos can only be saved to one location: you can choose to save them either to the camera's SD card or to the hub's SD card.

 

But, my C425 (V. 1.2.0 Firmware 1.2.22) is currently recording on both the internal SD card and the H200 SD card (I've just  realized that in the C425 settings I had left "Local saving" to ON).

  @MarioInJapan 

 

C425's Local Storage needs to be turned on regardless of the chosen storage location. If the camera also has an SD card inserted, when there is an issue with video storage on the hub, the save path will switch to camera's internal SD card automatically. 

 

Or are you asking this because you saw multiple videos being created twice?

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#25
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
2024-11-21 06:37:30

  @Wayne-TP

You:  Or are you asking this because you saw multiple videos being created twice?

Me: Yes

 

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#26
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
2024-11-22 02:53:43

  @MarioInJapan 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

Meanwhile, please also help to enable the diagnostic mode on your camera. How to get the log of Tapo Camera

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#27
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
2024-11-22 19:21:30

  @Wayne-TP I have a brand new C425 V1.2 and it will not update beyond Version: 1.2.21 Build 240809 Rel.52696n (New Zealand). Is there some way to force it to update to Version 1.2.22 so that I can connect it to my H200 Hub?

 

Thanks.

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#28
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
2024-11-23 22:48:42

Same question as  @RychNZ 

 

UK here, v1.2 hardware and showing as up to date on 1.2.21 even though this thread suggests 1.2.22 should be available.

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#29
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
2024-11-25 11:48:53

Hi everyone, upon checking, firmware 1.2.22 for Tapo C425 V1.20 has been temporarily removed from release due to pending updates. A new version is expected to be released within one to two weeks.

 

We have managed to get a beta firmware that includes the connection support with H200 for Tapo C425 V1.20. If you want to get early access to this beta firmware, send a private message to me  @Wayne-TP  with the Mac address of your Tapo C425 V1.20.

 

Before the Upgrade

(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!

(2) How to update the firmware of the Tapo devices on the Tapo App

(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.

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#30
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
2024-11-25 14:44:37

  @Wayne-TP 

will the new firmware then make the c425 connect with sensors like T100 trough H200 like your HomePage says for the H200?

 

 

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#31
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