Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option

Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option

27 Reply
Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
Wednesday
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#22
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
Wednesday
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#23
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
Yesterday

  @Wayne-TP 

 

This is what I've just read: Local videos can only be saved to one location: you can choose to save them either to the camera's SD card or to the hub's SD card.

 

But, my C425 (V. 1.2.0 Firmware 1.2.22) is currently recording on both the internal SD card and the H200 SD card (I've just  realized that in the C425 settings I had left "Local saving" to ON).

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#24
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
Yesterday

MarioInJapan wrote

  @Wayne-TP 

 

This is what I've just read: Local videos can only be saved to one location: you can choose to save them either to the camera's SD card or to the hub's SD card.

 

But, my C425 (V. 1.2.0 Firmware 1.2.22) is currently recording on both the internal SD card and the H200 SD card (I've just  realized that in the C425 settings I had left "Local saving" to ON).

  @MarioInJapan 

 

C425's Local Storage needs to be turned on regardless of the chosen storage location. If the camera also has an SD card inserted, when there is an issue with video storage on the hub, the save path will switch to camera's internal SD card automatically. 

 

Or are you asking this because you saw multiple videos being created twice?

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#25
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
Yesterday

  @Wayne-TP

You:  Or are you asking this because you saw multiple videos being created twice?

Me: Yes

 

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#26
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
21 hours ago

  @MarioInJapan 

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

Meanwhile, please also help to enable the diagnostic mode on your camera. How to get the log of Tapo Camera

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#27
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Re:Connect Tapo C425 to H200 Hub: Video Storage & Network Backup Option
4 hours ago

  @Wayne-TP I have a brand new C425 V1.2 and it will not update beyond Version: 1.2.21 Build 240809 Rel.52696n (New Zealand). Is there some way to force it to update to Version 1.2.22 so that I can connect it to my H200 Hub?

 

Thanks.

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#28
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