Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2024-09-30 10:38:02
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#22
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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2024-10-07 04:39:24

  @Solla-topee im having the same problem, info sent as requested. please help 

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#23
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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2024-10-09 10:38:02

  @HerrickGoh 

Hi,

The new firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps.

Best Regards

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#24
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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2024-10-11 16:39:06

  @Solla-topee thanks for the update, I think 1.1.15 really solves the problem. I've sent you another message , can you please help me push the other device? Thank you for your help 

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#25
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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2024-10-19 17:16:32

  @Solla-topee 

 

Hi there

 

Sorry to say that after latest update to 1.2.1 it is not returning to the home position again after the 30 seconds. It remains looking where the last activation finished. 

 

Thanks

 

Regards

Peter 

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#26
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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2024-10-22 09:09:37

  @Solla-topee 

 

Firmware 1.2.1 still have same issue. Kindly advise. 

 

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#27
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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2024-10-22 09:36:33

  @hatterinexile  @GregoryWong 

Hi,
The problem is planned to be resolved on the next official firmware, and the firmware(v1.2.1) does not include the solution.
Please send me the camera's MAC address via a private message if you want to try the beta firmware.
Best Regards

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#28
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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2024-10-23 14:53:08

  @Solla-topee 

 

Info sent as requested

 

Thanks for your help

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#29
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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2024-10-24 10:04:23

  @hatterinexile 

Hi,
The new firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps.
Best Regards

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#30
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Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2024-11-02 11:16:01

  @Solla-topee 

 

I bought tapo c220 few days ago and update it to latest version 1.2.1 and now same auto tracking issue happens to me. Please give me beta release.

 

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#31
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