Tapo C500 Camera Getting Offline Frequently

Tapo C500 Camera Getting Offline Frequently

65 Reply
Re:Tapo C500 Camera Getting Offline Frequently
2 weeks ago

  @Albyvalby 

Hi,
You can refer to the instructions on this post to troubleshoot.
Best Regards

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#63
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Re:Tapo C500 Camera Getting Offline Frequently
a week ago

  @Solla-topee 

 

Are you Tapo support? I am one of the victims of the last firmware that was pushed to my vamera. If you are then try to solve ithe issue. I use these cameras for the security of my home, not for toys.

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#64
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Re:Tapo C500 Camera Getting Offline Frequently
a week ago - last edited 19 hours ago

  @Brain_Damage    @Kptalla 

Hi,
The disconnection issues with the camera may not only be related to the camera's firmware but could also be influenced by the usage scenario, network devices, etc. We need your cooperation to diagnose and resolve the issue. Please follow the steps in this post for troubleshooting.
Best Regards

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#65
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Re:Tapo C500 Camera Getting Offline Frequently
Thursday

  @Solla-topee 

 

Hi , my Tapo C500 always goes offline 

MAC Address sent via DM

Model TAPO C500 Outdoor Camera

version: 01.0.6 Build 250107 Rel.35614n

HW version 2.0

Goes offline with red light

 

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#66
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Re:Tapo C500 Camera Getting Offline Frequently
Thursday
Request to push firmware update ASAP please
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#67
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