Tapo Smart Bulb Frequent Settings Reset

Tapo Smart Bulb Frequent Settings Reset

12 Reply
Re:Tapo Smart Bulb Frequent Settings Reset
2 weeks ago

Dear TP-Link

 

This is clearly not only a bad behaviour, but a clear bug.

 

On my side for example,

 

- I complelty shutdown the bulbs from the switch, so no electric fluctuation can happen

- Randomly in different places in my house bulbs get reset

- Bulbs are grouped together and of cours all of them are reset, the wifi networks just sudanlly apear

 

That being said, basic logic says that in this case the factory reset its not beause electricity issues

 

I'm willing to help to spend time and troubleshoot this, your R&D can push some debug software on my side, fully agree. 

 

Thanks

 

Thanks

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#12
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Re:Tapo Smart Bulb Frequent Settings Reset
a week ago

  @p0x2l 

 

Could you please clarify if this phenomenon occurs after a power outage in your home (either a sudden power cut or manually turning off the circuit breaker), or does the light bulb reset suddenly under normal conditions?

 

What Tapo smart bulbs do you have?

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#13
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