Tapo Doorbell is not recording video after firmware update

Tapo Doorbell is not recording video after firmware update

15 Reply
Re:Tapo Doorbell is not recording video after firmware update
2024-09-09 08:32:27

  @EY8888 

 

You may refer to the recommended solution in this thread for troubleshooting first. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#12
Options
Re:Tapo Doorbell is not recording video after firmware update
2 weeks ago
Hi I am having the same issue. And I had set the detection zone but the camera is still not recording. It was well before but suddenly it just doesn’t record. But it can detect motion and send notification to the phone. Please help
  0  
  0  
#13
Options
Re:Tapo Doorbell is not recording video after firmware update
2 weeks ago

  @Deadprawn 

And I had set the detection zone but the camera is still not recording

 

Have you redefined the detection zone after the firmware upgrade ? that's what got mine to record again

  0  
  0  
#14
Options
Re:Tapo Doorbell is not recording video after firmware update
Yesterday

  @MisterW Same here

Stopped recording after 2nd Dec.

Tried redefining zones and still no luck. 

It will give notifications but won't record.

  0  
  0  
#15
Options
Re:Tapo Doorbell is not recording video after firmware update
21 hours ago

  @Naughtiest 

 

You may post a new thread for your case and include more details. Forum moderators and other users can help to provide suggestions specific to your case. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#16
Options