Tapo C120 not updating firmware
I have 4 C120 cameras and only 2 of them have updated to the latest version of 1.2.1
2 of my C120 cameras are stuck on 1.1.15
How do I get those 2 to update as it says its "Firmware Up tp Date" when I click the "Check for Update" button on both.
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Hi,
The new firmware(1.2.1) is fully released now, you can go to the Tapo app and check if the other two cameras can detect the new firmware.
Best Regards
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Hi,
The new firmware(1.2.1) is fully released now, you can go to the Tapo app and check if the other two cameras can detect the new firmware.
Best Regards
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Hi,
You can go to the official website>Tapo C120 V1's support>Firmware Release Note page to see the released firmwares of the camera.
Generally, we will release the new firmware gradually and if your camera detects the new firmware, you can update it via the Tapo app.
Best Regards
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I have two c120s
One of them is still on 1.2.1
The other is on 1.2.2 which isn't on the firmware release note page, when not on the home network, ie 4g it will say offline Until you get back on the home network it's online, needs rebooted sometimes twice before it's available outside the home network
This has happened twice in the last week
It auto restarts during the night
The camera that's on 1.2.1 won't show the update, not that I want it anyway if it's going to do the above
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Hi,
The new firmware(1.2.2) of the Tapo C120 is being released. If you do not want to update the firmware now on the camera with the 1.2.1 version, please go to the camera's Device Settings > Device Info > Firmware > Auto Update page to turn it off.
For the offline issue, you can check if the following instructions are helpful.
What to do if I can't control my Tapo cameras on the Tapo app?
Best Regards
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I have two c120 and the app said there was a new FW 1.2.3. I chose update on all cameras but only one got the latest firmware. If I go to the camera that didnt update it says FW 1.2.2 and also that it's the latest version. My neigbours c120 has FW 1.2.1 and their app says it's the lastest version.
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Hi,
We release new firmware gradually. For Tapo C120, FW 1.2.1 has been fully released, and FW 1.2.2 and FW 1.2.3 are in the process of being released. Therefore, you may see three different firmware versions on different cameras. It is recommended to wait patiently for the new firmware, and after FW 1.2.3 firmware is fully released, all cameras can be upgraded to this version.
Best Regards
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