Mask function?

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Mask function?

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Mask function?

xtimex

2024-07-19 20:13:56

Posts: 36

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Registered: 2019-08-14

Mask function?

2024-07-19 20:13:56

Tags: #Motion Detection

Hi, when I buy this camera this working, these function it is enabled, but now after 1 year is not possible anymore.

I didn,t have any subsription, I have free version.

Is this reason?

Btw, how now unmasking area on camera, if I wanna delete masking?

1 Reply

Solla-topee

2024-07-22 06:59:53 - last edited 2024-07-22 07:00:51

Posts: 14144

Helpful: 2470

Solutions: 2141

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Registered: 2020-05-19

Re:Mask function?

2024-07-22 06:59:53 - last edited 2024-07-22 07:00:51

@xtimex

Hi,
1. Please send me the model number, MAC address, and the problem phenomenon of your camera for further analysis. You can send me(@Solla-topee) the MAC address via a private message.

2. You can go to the camera's Live View page on the Tapo app and tap Privacy Mode to enable/disable it if you want to.
If you want to remove the privacy zone, you can go to the camera's Device Settings>Video & Display>Privacy Zones to turn off this feature.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Mask function?

Mask function?

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