Can't turn off Notification sound on 2nd cam

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Can't turn off Notification sound on 2nd cam

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't turn off Notification sound on 2nd cam
Can't turn off Notification sound on 2nd cam
2024-07-16 19:36:37
Model: Tapo C210  
Hardware Version:
Firmware Version: 1.3.11

After installing a 2nd C210 Tapo cam, I can't get the notification sound to turn off. I checked my Android phone's settings for the Tapo app & it's still set to "silent". The 1st cam gives notifications with no sound but the 2nd cam gives notifications with sound & I can't figure out what to do to get the sound to turn off!

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#1
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5 Reply
Re:Can't turn off Notification sound on 2nd cam
2024-07-17 11:30:20

  @Dahbou 

Hi,
Do you hear the notification sound when you turn on the Tapo app? You can force close the Tapo app and check if you will hear a sound on your phone when receiving a notification.
Best Regards

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#2
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Re:Can't turn off Notification sound on 2nd cam
2024-07-25 15:50:15

  @Solla-topee  It does seem that it only sounded when the app was open. I didn't notice that rigjt away. Thanks for your reply. 

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#3
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Re:Can't turn off Notification sound on 2nd cam
2024-07-26 10:14:14

  @Dahbou Thank you for your attempt, and it's my pleasure to help you. 

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#4
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Re:Can't turn off Notification sound on 2nd cam
2024-07-26 13:35:42

@Solla-topee Is it possible to turn off the notifiication sound that plays when the app is open?

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#5
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Re:Can't turn off Notification sound on 2nd cam
2024-07-29 07:57:51

  @Dahbou 

Hi,
Unfortunately, it's unable to turn off the notification sound on Android phones when opening the Tapo app now.
Best Regards

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#6
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