RV30 map editing not saving in app

RV30 map editing not saving in app

RV30 map editing not saving in app
RV30 map editing not saving in app
2024-06-18 06:46:06 - last edited 2024-07-02 03:27:27
Model: Tapo RV30C Plus  
Hardware Version:
Firmware Version:

My map went out of alignment slightly but I am unable to edit the no go zones or virtual walls to fix it in the app.  Can edit but there is no save option anymore.

I created a new map but same thing.  No save button once I've added the zones.  Have successfuly renamed rooms but can't do virtual walls or no go zones.

Also removed app and reinstalled but this didn't help.

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#1
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1 Accepted Solution
Re:RV30 map editing not saving in app-Solution
2024-06-26 02:57:13 - last edited 2024-07-02 03:27:27

  @bunya 

 

Our team has identified the problem and it will be fixed in future updates.

 

Meanwhile, a beta App with relevant fixes is available to address this issue. If you would like to try it, kindly check your private message.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#5
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Re:RV30 map editing not saving in app
2024-06-24 07:46:11

  @bunya 

 

Do you use Android or iOS devices? What's the model and system version?

 

Please check what's the version of your Tapo App?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:RV30 map editing not saving in app
2024-06-24 08:45:15

  @Wayne-TP Hi Wayne, I'm using Android.

Robot Vac RV 30 Plus - Version 1.0 - Firmware 1.2.1 Build 240103 Rel 150630

Tapo app version 3.4.512

I've uninstalled app twice.

Editing was working fine in app until a few weeks ago when I adjusted the map which had gone out of alignment.

Remapped and edited rooms with no problem saving.

Can add no go zones or virtual walls but there is no option to save.  And when I go back out they disappear.

 

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#3
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Re:RV30 map editing not saving in app
2024-06-24 08:57:25
Android is Galaxy A52G SM-A526B
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#4
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Re:RV30 map editing not saving in app-Solution
2024-06-26 02:57:13 - last edited 2024-07-02 03:27:27

  @bunya 

 

Our team has identified the problem and it will be fixed in future updates.

 

Meanwhile, a beta App with relevant fixes is available to address this issue. If you would like to try it, kindly check your private message.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#5
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Re:RV30 map editing not saving in app
2024-06-26 04:24:12

  @Wayne-TP OK, thank you.  Will give the beta version a go.

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#6
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