Adjust Event Type Error

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Adjust Event Type Error

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Adjust Event Type Error
Adjust Event Type Error
2024-05-28 10:45:09
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.7

My camera detected the wrong type of event. The cat (pet) was labeled as a person. When I try to change the event type, I always get the error "Error. Please try again later."
What am I doing wrong?

My settings: Motion detection=1, Person detection=10, Pet detection=9, Vehicle detection=6

 

 

 

 

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Re:Adjust Event Type Error
2024-05-29 08:46:03

  @TheSalko 

Hi,

Thank you for your detailed information, the tech team was made aware of your issue, and they will likely reach out to you via email to continue the troubleshooting. Please check your email box and confirm.

Best Regards

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